Terms of Use · Benchmark Solutions

1. Acceptance of These Terms

These Terms of Use (these “Terms”) govern your access to and use of the website located at benchmark-solutions.com, including any subdomains, successor sites, and any other websites or webpages on which these Terms are posted or linked (collectively, the “Site”). The Site is owned and operated by Benchmark Solutions - Las Vegas, LLC, a Nevada limited liability company doing business as “Benchmark Solutions,” together with its affiliate Benchmark Solutions Limited, a company organized under the laws of the Macao Special Administrative Region of the People’s Republic of China (individually and collectively, “Benchmark Solutions,” “we,” “us,” or “our”). Although these Terms cover both entities, they form an agreement between you and the Benchmark Solutions entity with which you interact; for Site visitors, that entity is ordinarily Benchmark Solutions - Las Vegas, LLC, which operates the Site.

By accessing, browsing, or otherwise using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated into these Terms by reference. If you do not agree to these Terms, you are not authorized to use the Site and should discontinue use immediately.

These Terms apply to every visitor to and user of the Site (“you” or “your”). If you access or use the Site on behalf of a company, tribal nation or tribal enterprise, government agency, or other organization, you represent and warrant that you have the authority to bind that organization to these Terms, and “you” includes both you individually and that organization.

2. About the Site and the Scope of These Terms

Benchmark Solutions is a boutique consulting firm providing professional advisory services to the gaming and hospitality industries, including commercial casino operators, tribal nations and tribal gaming enterprises, and hospitality businesses. The Site is a marketing and informational website for the firm. It describes our services and the industries we serve, presents thought leadership and insights, introduces our team, and provides means to contact us, including a contact form and, where offered, an email newsletter sign-up.

These Terms govern only your use of the Site. They do not govern, modify, or supersede any consulting or advisory services we provide to clients. All client services are provided exclusively under separate written engagement agreements between Benchmark Solutions and the client. In the event of any conflict between these Terms and a written engagement agreement, the engagement agreement governs with respect to the services described in it.

3. No Professional Advice; No Client or Advisory Relationship

The content available on or through the Site — including articles, insights, white papers, case studies, service descriptions, and any other materials (collectively, “Site Content”) — is provided for general informational purposes only.

Nothing on the Site constitutes, or should be relied upon as, consulting, legal, regulatory, tax, accounting, financial, investment, or gaming-compliance advice, and nothing on the Site is a substitute for advice tailored to your specific circumstances by a qualified professional. Benchmark Solutions does not provide legal services and is not a law firm.

Your use of the Site, your reading of Site Content, and your submission of an inquiry through the Site do not create a client, advisory, fiduciary, or other professional relationship between you and Benchmark Solutions. Such a relationship arises only upon the mutual execution of a written engagement agreement. Before making any decision or taking any action that might affect your business, finances, or regulatory or compliance position — including any matter involving gaming licensure, regulation, or compliance — you should consult a qualified professional advisor engaged for that purpose.

4. No Gaming, Gambling, or Wagering

Benchmark Solutions is a consulting and advisory firm only. The Site does not offer, operate, facilitate, promote, or solicit gambling, gaming, betting, or wagering of any kind. No content on the Site is an offer to gamble, an invitation or inducement to gamble, or a means of placing, accepting, or settling any bet or wager. Benchmark Solutions does not operate any casino, gaming platform, sportsbook, lottery, or other gambling enterprise, and no real-money or simulated gambling activity is available on or through the Site.

References on the Site to casinos, gaming operations, tribal gaming, wagering products, or related subjects are made solely in the context of describing our professional consulting services and publishing industry commentary and analysis. The Site is intended for business and professional audiences and for adults of legal age.

5. Intellectual Property

5.1 Ownership

The Site and all Site Content — including text, graphics, logos, icons, images, photographs, audio, video, page designs, and the selection, arrangement, and “look and feel” of the Site, together with all software, code, and technology underlying the Site — are the property of Benchmark Solutions or its licensors and are protected by United States and international copyright, trademark, trade dress, and other intellectual-property laws. All rights not expressly granted in these Terms are reserved.

5.2 Trademarks

“Benchmark Solutions,” the Benchmark Solutions logo, and any other names, logos, product or service names, designs, and slogans displayed on the Site (collectively, the “Benchmark Marks”) are trademarks or service marks of Benchmark Solutions [or its licensors]. You may not use, copy, or reproduce any Benchmark Marks — whether alone or combined with other words or design elements, and including in any press release, advertisement, promotional or marketing material, or social-media content — without our prior written consent. Other trademarks appearing on the Site are the property of their respective owners; references to them are for identification only and do not imply any affiliation with, or endorsement of or by, their owners.

5.3 Limited License

Subject to your compliance with these Terms, Benchmark Solutions grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access the Site and to view, download, and print Site Content solely for your internal, informational, non-commercial purposes, provided that you do not modify the Site Content and that you retain all copyright, trademark, and other proprietary notices contained in it. This license does not include any right to (a) republish, distribute, publicly display, or commercially exploit Site Content; (b) use any Site Content to create derivative works; or (c) use any software, proprietary process, or technology embodied in or described on the Site. This license terminates automatically, without notice, if you violate these Terms; upon termination, you must destroy any downloaded or printed Site Content in your possession.

6. Permitted Use and Prohibited Conduct

You may use the Site only for lawful purposes and in accordance with these Terms. You agree that you will not, and will not permit or assist any third party to:

use the Site in any way that violates any applicable federal, state, tribal, local, or international law or regulation, including export-control and sanctions laws;
access, scrape, crawl, mine, harvest, or extract data or content from the Site by any automated or manual means, or use any robot, spider, or other automatic device or process to access or copy the Site, without our express prior written permission;
use the Site or Site Content to develop, train, fine-tune, ground, or otherwise improve any software program, model, algorithm, machine-learning system, or artificial-intelligence tool, including through retrieval-augmented generation;
copy, reproduce, “mirror,” frame, or incorporate any part of the Site into any other website, application, or service without our express prior written consent;
attempt to gain unauthorized access to, interfere with, damage, or disrupt the Site, the servers on which it is hosted, or any systems or networks connected to it, or probe, scan, or test the vulnerability of the Site or circumvent any security or authentication measures;
introduce any virus, trojan horse, worm, logic bomb, or other material that is malicious or technologically harmful, or launch any denial-of-service attack;
reverse engineer, decompile, or disassemble any software or technology comprising the Site, or remove or disable any security features, proprietary notices, disclaimers, or legends;
impersonate or attempt to impersonate Benchmark Solutions, a Benchmark Solutions employee, or any other person or entity, or misrepresent your affiliation with any person or entity; or
use the Site in any manner that could disable, overburden, damage, or impair it or interfere with any other party’s use of the Site.

We may investigate suspected violations of this Section and may involve, and cooperate with, law enforcement in prosecuting users who violate applicable law. If we reasonably suspect non-compliance with these Terms, we may suspend or terminate your access, take legal action, or take any other step we consider appropriate.

7. Submissions and Feedback

7.1 Site inquiries

The Site allows you to submit information to us — for example, through the contact form, an email newsletter sign-up, or a recruiting or business inquiry (collectively, “Submissions”). Personal information contained in Submissions is handled in accordance with our Privacy Policy. Apart from personal information covered by the Privacy Policy, and except for information provided under a written engagement agreement or a separately executed confidentiality agreement, any Submission is deemed non-confidential and non-proprietary. Because website communications are not secure channels for sensitive material, please do not submit through the Site any information you consider confidential — including material, non-public business information or information about gaming operations, regulatory matters, or pending transactions. Confidential information should be shared only under an executed engagement agreement or non-disclosure agreement.

7.2 License to Submissions and feedback

By providing any Submission (including any ideas, suggestions, proposals, or feedback regarding the Site, our services, or our business, “Feedback”), you grant Benchmark Solutions a worldwide, non-exclusive, perpetual, irrevocable, royalty-free, fully paid-up, transferable, and sublicensable license to use, reproduce, modify, adapt, publish, distribute, and otherwise exploit that Submission or Feedback for any lawful business purpose, without compensation, attribution, or accounting to you. You represent and warrant that you have the lawful right to provide each Submission and that no Submission infringes or misappropriates the rights of any third party. Benchmark Solutions does not accept unsolicited ideas outside of established business relationships and will not treat any unsolicited idea as confidential; we may use, develop, or publish similar ideas without obligation to you.

8. Third-Party Websites and Content

The Site may contain links to websites, resources, tools, or content maintained by third parties, including social-media platforms, industry publications, and analytics or service providers. These links are provided for convenience only. Benchmark Solutions does not control third-party websites or content, does not endorse them, and makes no representation or warranty of any kind regarding them — including their accuracy, legality, or security. Your use of any third-party website is at your own risk and is governed by that third party’s own terms and privacy policies, which we encourage you to review. Benchmark Solutions is not responsible or liable for any loss or damage arising from your use of, or reliance on, any third-party website, resource, or content.

9. Disclaimers of Warranties

THE SITE AND ALL SITE CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, BENCHMARK SOLUTIONS EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, TIMELINESS, SECURITY, AND COMPATIBILITY.

WITHOUT LIMITING THE FOREGOING, BENCHMARK SOLUTIONS DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE; THAT DEFECTS WILL BE CORRECTED; THAT THE SITE OR THE SERVERS THAT MAKE IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR THAT ANY SITE CONTENT IS ACCURATE, COMPLETE, CURRENT, OR SUITABLE FOR ANY PARTICULAR PURPOSE. YOUR USE OF THE SITE IS AT YOUR SOLE RISK, AND YOU ASSUME FULL RESPONSIBILITY FOR ANY LOSS RESULTING FROM SUCH USE, INCLUDING ANY LOSS OF SERVICE OR DATA.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL BENCHMARK SOLUTIONS OR ITS MEMBERS, MANAGERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, OR REPRESENTATIVES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES OF ANY KIND — INCLUDING WITHOUT LIMITATION LOST PROFITS OR REVENUES, LOSS OF BUSINESS OR GOODWILL, BUSINESS INTERRUPTION, OR LOSS OF PROGRAMS OR DATA — ARISING OUT OF OR IN CONNECTION WITH YOUR ACCESS TO, USE OF, OR INABILITY TO USE THE SITE OR ANY SITE CONTENT, OR YOUR RELIANCE ON ANY SITE CONTENT, WHETHER BASED ON CONTRACT, STATUTE, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT BENCHMARK SOLUTIONS KNEW OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IF BENCHMARK SOLUTIONS IS NEVERTHELESS FOUND LIABLE TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SITE OR THESE TERMS, ITS AGGREGATE LIABILITY WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US $100).

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. NOTHING IN THESE TERMS LIMITS ANY LIABILITY THAT CANNOT BE LIMITED OR EXCLUDED UNDER APPLICABLE LAW.

11. Indemnification

You agree to indemnify, defend, and hold harmless Benchmark Solutions and its members, managers, officers, directors, employees, contractors, agents, representatives, successors, and assigns from and against any and all claims, demands, actions, liabilities, losses, damages, judgments, settlements, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to (a) your use of, or activities in connection with, the Site; (b) any Submission you provide; or (c) your violation or alleged violation of these Terms or of any applicable law or the rights of any third party. Benchmark Solutions reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you agree to cooperate with our defense of that claim.

12. Privacy

Our Privacy Policy describes how we collect, use, disclose, and protect personal information in connection with the Site. By using the Site, you acknowledge the Privacy Policy and agree that we may process your personal information as described in it. The Privacy Policy is incorporated into these Terms by reference.

13. Governing Law; Jurisdiction; Dispute Resolution

13.1 Governing law

These Terms, and any dispute, claim, or controversy arising out of or relating to these Terms or the Site (each, a “Dispute”), are governed by and construed in accordance with the laws of the State of Nevada, without regard to its conflict-of-laws principles.

13.2 Venue and jurisdiction

Any Dispute shall be brought exclusively in the state or federal courts located in Clark County, Nevada, and you and Benchmark Solutions each irrevocably consent to the personal jurisdiction of, and venue in, those courts and waive any objection based on inconvenient forum.

13.3 Relationship to engagement agreements and tribal-jurisdiction matters

Benchmark Solutions is honored to serve tribal nations and tribal gaming enterprises and respects the sovereignty of the tribal nations with which it works. These Terms govern use of the Site only. Nothing in these Terms is intended to, or shall be construed to, (a) apply to or modify the terms of any client engagement agreement, including any negotiated provisions regarding governing law, forum, sovereign immunity, or dispute resolution in agreements with tribal nations or tribal enterprises, or (b) constitute a waiver by any tribal nation or tribal enterprise of its sovereign immunity, which can be waived only by an express, duly authorized written waiver in a separately executed agreement.

13.4 Time limit; waiver of jury trial and class actions

To the extent permitted by applicable law, (a) any Dispute must be commenced within one (1) year after the cause of action accrues, or it is permanently barred; (b) you and Benchmark Solutions each waive any right to a trial by jury; and (c) all Disputes must be brought in the parties’ individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative proceeding.

14. Changes to These Terms

We may revise these Terms at any time in our sole discretion by posting the revised Terms on this page and updating the “last updated” date above. Revisions are effective upon posting unless we expressly state otherwise. It is your responsibility to review these Terms periodically. Your continued use of the Site after revised Terms are posted constitutes your acceptance of the revised Terms. If you do not agree to any revision, your sole remedy is to stop using the Site.

15. Suspension and Termination of Access

We reserve the right, in our sole discretion and without notice or liability, to suspend, restrict, or terminate your access to all or any part of the Site at any time and for any reason, including for any violation or suspected violation of these Terms. We may also modify, suspend, or discontinue the Site, or any feature or content of the Site, at any time. Sections of these Terms that by their nature should survive termination — including Sections 3, 4, 5, 7, and 9 through 16 — survive any termination of your access or of these Terms.

16. Miscellaneous

16.1 Entire agreement

These Terms, together with the Privacy Policy and any other notices or policies expressly incorporated by reference, constitute the entire agreement between you and Benchmark Solutions regarding your use of the Site and supersede all prior or contemporaneous understandings regarding that subject matter. For clarity, these Terms do not supersede any written engagement agreement between Benchmark Solutions and a client.

16.2 Severability

If any provision of these Terms is held invalid or unenforceable in any jurisdiction, that provision shall be construed and limited to the maximum extent permitted by law so as best to effect its intent, and the remaining provisions shall continue in full force and effect; the invalidity of a provision in one jurisdiction shall not affect its validity in any other jurisdiction.

16.3 No waiver

No failure or delay by Benchmark Solutions in exercising any right or remedy under these Terms operates as a waiver of that right or remedy, and no single or partial exercise precludes any further exercise. Any waiver must be in writing and signed by an authorized representative of Benchmark Solutions.

16.4 Assignment

You may not assign or transfer these Terms, or any of your rights or obligations under them, without our prior written consent, and any attempted assignment in violation of this Section is void. Benchmark Solutions may assign these Terms without restriction, including in connection with a merger, acquisition, reorganization, or sale of assets.

16.5 No third-party beneficiaries; relationship

Except as expressly stated in Sections 10 and 11, these Terms do not confer any rights on any third party. Nothing in these Terms creates any partnership, joint venture, employment, agency, or fiduciary relationship between you and Benchmark Solutions.

16.6 Compliance with local law

The Site is operated from the United States. We make no representation that the Site or Site Content is appropriate or available for use in any particular location. You are responsible for compliance with the laws of the jurisdiction from which you access the Site.

16.7 Headings

Section headings are for convenience only and do not affect interpretation.

17. Contact Us

Questions about these Terms or the Site may be directed to:

Benchmark Solutions - Las Vegas, LLC (dba Benchmark Solutions)
Attn: Administration
11700 W. Charleston Blvd., Suite 170-337
Las Vegas, NV 89135, USA
Online: our contact form

For matters concerning Benchmark Solutions Limited:

Benchmark Solutions Limited
524 Rua de Coimbra, Tower 7, Suite 21 A
Taipa, Macao SAR, China
Online: our contact form