Benchmark Solutions

Staffing & labor

Staff plan & departmental labor analysis

Benchmark builds detailed staff plans and departmental labor models for casino-resort openings and operating properties.

The approach

Opening payroll is the largest pre-opening cost after marketing — and labor stays the largest controllable line long after the doors open. We build staff plans down to the position — division, department, area, and role — and model them through our proprietary staff-plan application, so headcount, cost, and ramp are decided on evidence instead of habit.

What it answers

  • How many people, in which roles, do we hire — and when?
  • What will the staff plan cost, pre-opening and stabilized?
  • How does our departmental labor compare to properties like ours?